Contact
Contact FindMates.
Bug report, feature request, account help, partnership pitch, or press question - choose the best inbox and send the details.
General & business
Product feedback, partnerships, creator collabs, press, hiring, or a direct note to FindMates.
Email FindMatesPlayer support
Account access, connected Steam or Riot profiles, stats sync issues, FMP plans, billing, and bug reports.
Get player supportTrust & safety
Security disclosures, suspicious activity, account impersonation, harassment, or any community safety concern.
Report safetyBefore you hit send
Get answers in one reply
A handful of details up front lets us skip the "can you send a screenshot?" ping-pong and resolve your request the first time we open the email.
Your FindMates account email
Lets us locate your profile and verify the request without a long back-and-forth.
The game and connected profile
Mention the game (Dota 2 today, more on the way) and which Steam or Riot account is linked.
What you did, what happened, what you expected
A short reproduction story - three lines is enough - speeds things up dramatically.
Screenshots, links, or error messages
Visual context is gold. A single screenshot often resolves an issue in one reply.
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